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Tracking external legal spend across multiple law firms

How a Fortune 500 Company
Eliminated Legal Budget Suprises

You'll find this valuable if you:
  • You manage legal budgets for an organization with multiple outside counsel
  • Your current system can't show real-time legal spend by matter, region, or vendor
  • You're tired of being surprised by budget overruns when invoices arrive
  • You spend too much time chasing spreadsheets instead of providing strategic advice

What you'll learn:
How a Fortune 500 real estate company eliminated budget surprises, gained 100% spend visibility, and reduced reconciliation time by 4x using a custom legal budget tracking solution.


 
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01. Client

A Fortune
500 Company.

02. Industry

Commerical
Real Estate.

03. Project

Legal Budget
Tracking Solution

Their Challenges

The in-house legal team struggled with coordinating multiple outside counsel firms across their global operations without proper visibility into external legal spend. Their existing systems lacked the granular tracking capabilities needed to monitor costs effectively, while data privacy concerns prevented integration with internal budgeting systems. Without early forecasting abilities, they couldn't identify potential budget discrepancies or cost overruns until it was too late, resulting in missed opportunities for significant savings across their extensive legal portfolio.

 
wired-gradient-2986-bubbles-counting-down-hover-pinch-1

Disjointed
Communication

Case updates were scattered across emails and disconnected systems.
 
Read More
wired-gradient-1010-department-hover-pinch-2

Lack of
Operational Visibility

Attorneys and staff had no shared dashboard to track progress or see who was responsible for what.
 
Read More
wired-gradient-1377-invoice-hover-swipe-2

Limited
Executive Insight

Leadership lacked a consolidated view of active matters, upcoming deadlines, or case performance metrics.
 
Read More

Questions legal leadership
wants answered.

Budget Visibility & Control
wired-outline-424-question-bubble-hover-wiggle Are outside counsel costs often creeping up without you noticing?
wired-outline-424-question-bubble-hover-wiggle Can you see how much each legal matter is costing the business at any given time?
wired-outline-424-question-bubble-hover-wiggle  What is the breakdown in spend by matter, region, or business unit?
wired-outline-424-question-bubble-hover-wiggle Is manual reconciliation the best way to figure out where the money went?
 
Forecasting & Planning
wired-outline-424-question-bubble-hover-wiggle  How much confidence is in your legal budget for the next 12 months?
wired-outline-424-question-bubble-hover-wiggle  Can you defend your legal budget and forecast with data, or is it largely based on assumptions?
wired-outline-424-question-bubble-hover-wiggle  Can you easily predict what might derail next month’s forecast, understand how and why?"
 
Outside Counsel & Vendor Oversight
wired-outline-424-question-bubble-hover-wiggle  Are you suprised outside law firms exceed agreed budgets only when invoices arrive?
wired-outline-424-question-bubble-hover-wiggle  How do you track which vendors are delivering commercial value and which aren’t?
wired-outline-424-question-bubble-hover-wiggle  Can you compare spend and performance across your panel of firms?
 
Efficiency & Internal Reporting
wired-outline-424-question-bubble-hover-wiggle  How long does it take to prepare a legal spend report for the CFO?
wired-outline-424-question-bubble-hover-wiggle  Are you tired of chasing spreadsheets and emails to justify spend?
wired-outline-424-question-bubble-hover-wiggle  Should your team be spending less time gathering info to create reports, and more time advising?
 
Confidence in the System
wired-outline-424-question-bubble-hover-wiggle  What would it feel like to finally get proactive alerts before budgets are blown?
wired-outline-424-question-bubble-hover-wiggle  How would it change the legal operations if risk were caught early on with direct visibility and oversight?
wired-outline-424-question-bubble-hover-wiggle  How much more confident would you be if you had one clear view of all legal spend at any given time?
 

Our Solution

Request a Demo

From Chaos to Clarity:
How the System Helps Holding Legal Back

  • Slide2
    Rolling Forecasts
    & Budget Visibility
    Compares forecasted costs with actual expenses each month, quarter, or year. Highlighting significant variances and trends in law firm costing accuracy to provide quarterly budget snapshots, allowing teams to track cost movements and adjust forecasts as needed.
     
    View Demo
  • Integration
    Integration with
    Existing Systems
    Structured budget data was pushed back into enterprise matter management systems, bridging the gap between high-level legal trackers and detailed spend forecasting, ensures smooth data flow and consistency across platforms.
     
    View Demo
  • Slide3
    Law Firm
    Performance Insights
    Evaluates the accuracy of law firm forecasts, enabling benchmarking and accountability at the vendor level, helping teams assess law firm performance and adjust vendor selection based on historical data.
     
    View Demo
  • Bulk Budgeting
    Bulk Budget Entry
    & Custom Categories
    Enabled legal and executive teams to measure caseloads, turnaround times, and outcomes in real time.
     
    View Demo
  • Slide4
    Budget Types
    Supported
    Supports various budget types, including 12-month rolling forecasts, lifetime budget tracking, and options for quarterly or monthly cost tracking. This flexibility allows teams to tailor budgeting methods to their needs.
     
    View Demo
  • Centralized
    Centralized &
    Real-Time Visibility
    A centralized system offers a single source of truth for litigation budgets, reducing reliance on scattered Excel files and fragmented communications. Dashboards provide near real-time insights into spend and projections, improving decision-making and team collaboration.
     
    View Demo
  • Legal Tracker Screen Captures
    Decision Support
    & Custom Reporting
    Empowers in-house teams with custom reporting tools to make strategic decisions based on real-time financial data. Reporting cadences are flexible, allowing teams to adapt the insights to their specific business needs.
     
    View Demo
  • B2B
    B2B Distributed
    Access Model
    This model ensures confidentiality by allowing outside counsel to only view their own data. It maintains secure access, preventing unauthorized data visibility and protecting sensitive information.
     
    View Demo

Project Delivery

Phase 1

1. System Assessment

Understand where you are today.
We evaluate your current tools, data, and workflows to identify gaps, redundancies, and opportunities.


2. Process Mapping

Visualize how work really gets done.
We map your existing processes end-to-end to reveal inefficiencies and define what good should look like.


3. Integration Planning

Connect the dots for seamless operations.
We design a roadmap for how your systems and data will work together—so everything speaks the same language.

 
process

Phase 2

1. Core Development

Build the foundation for long-term success.
We develop the core functionality based on your mapped processes and prioritized requirements.


2. Migration

Move your data with confidence.
We plan and execute a structured migration to ensure data integrity, minimal disruption, and full traceability.


3. Testing

Validate before you launch.
We rigorously test the system across real-world scenarios to catch issues early and ensure everything works as expected.

migrate

Phase 3

1. Deployment

Go live with confidence.
We roll out the solution in a controlled, structured way—ensuring a smooth transition from old to new.


2. Training & Documentation

Equip your team to hit the ground running.
We provide clear, role-specific training and documentation so users know exactly how to get the most from the system.


3. Support Setup

Ensure long-term success and stability.
We establish the right support channels, SLAs, and escalation paths to keep everything running smoothly post-launch.

deploy
1. System Assessment

Understand where you are today.
We evaluate your current tools, data, and workflows to identify gaps, redundancies, and opportunities.


2. Process Mapping

Visualize how work really gets done.
We map your existing processes end-to-end to reveal inefficiencies and define what good should look like.


3. Integration Planning

Connect the dots for seamless operations.
We design a roadmap for how your systems and data will work together—so everything speaks the same language.

 
process
1. Core Development

Building for long-term success.
We develop the core functionality based on your mapped processes and prioritized requirements.


2. Migration

Move your data with confidence.
We plan and execute a structured migration to ensure data integrity, minimal disruption, and full traceability.


3. Testing

Validate before you launch.
We rigorously test the system across real-world scenarios to catch issues early and ensure everything works as expected.

migrate
 
1. Deployment

Go live with confidence.
We roll out the solution in a controlled, structured way—ensuring a smooth transition from old to new.


2. Training 

Hit the ground running.
We provide clear, role-specific training and documentation so users know exactly how to get the most from the system.


3. Support Setup

Create long-term success.
We establish the right support channels, SLAs, and escalation paths to keep everything running smoothly post-launch.

deploy

Results & Benefits

 
wired-outline-2601-speed-hover-pinch
4x Faster
Reconciliation

Reduced manual effort, freed up legal and finance teams for higher-value work.

 
wired-outline-161-growth-hover-pinch-1
100% Legal
Spend Visibility

Minimizing errors and improving trust in reports through centralization of data.

 
wired-outline-2613-calendar-subscription-hover-click
Instant Visibility.
Smarter Budgeting.

Proactive monitoring, faster insights, and better decision-making.

 

Project Conclusion

Our client didn’t just need software; they needed a solution that matched the nuanced financial reality of legal operations.  Custom, role-based dashboards and reports gave each department tailored visibility into performance and tasks, making it easy to track progress and stay on top of priorities. 

The client chose Sympo not only for our ability to deliver a robust solution, but for our ongoing partnership and responsiveness to their evolving needs. Over time, we’ve continued to enhance the system with new functionality, helping them stay ahead of changing, demanding
 


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connect@sympo.com
+1 626-917-4888

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United States

 

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