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Our Discovery Process:
From Questions to Clarity:

Before any line of code is written, we help you define your vision, align stakeholders, uncover risks, and build a roadmap.

When You Need Discover

  • You want to improve and modernize your business with an impartial partner who maps workflows and designs solutions.
  • Your requirements are evolving or complex.
  • You’re evaluating how new technologies and integrations fit your ecosystem.
  • You need alignment across teams and stakeholders before development begins.
  • You want an impartial, third-party perspective which is objective, and free from bias or agendas.
  • You want to clarify priorities and requirements before investing in building.

 

What Discovery Gives You

  • Alignment across teams and a shared vision.
  • Clear product features and defined requirements.
  • A prioritized roadmap of what to build first.
  • Tangible documentation, workflow diagrams, entity relationship diagrams, and business requirements/user stories.
  • Reduced project risk and smarter investment decisions.

 

Our Discovery Process

Our Discovery Process Explained at High Level

Our Discovery Process

Process Diagram


What You'll Receive


Every discovery ends with a set of tangible deliverables you can leverage to improve the way your teams work
Solution Architecture
Integration recommendations, security considerations, and scalability planning.
 
Solution Architecture
Business Process Map
Visual maps of your current workflows and a custom, optimised vision for the future.

 
Business Process Mapping
Entity Relationship Diagram (ERD)
A visual database schema showing tables and relationships for your new solution.

 
ERD Diagram
Discovery Summary & Recommendations
This document acts as your blueprint for moving forward, helping you prioritize features, understand scope, and make confident decisions about development.
 
Discovery Summary
Project Roadmap
Prioritized feature list, development phases, milestones, and realistic timeline estimates.

 
Project Roadmap v2
Solution Architecture Business Process Mapping ERD Diagram Discovery Summary Project Roadmap v2


What You'll Receive


Every discovery ends with a set of tangible deliverables you can leverage to improve the way your teams work
Solution Architecture
Integration recommendations, security considerations, and scalability planning.
 
Solution Architecture
Business Process Map
Visual maps of your current workflows and a custom, optimised vision for the future.

 
Business Process Mapping
Entity Relationship Diagram (ERD)
A visual database schema showing tables and relationships for your new solution.

 
ERD Diagram
Discovery Summary & Recommendations
This document acts as your blueprint for moving forward, helping you prioritize features, understand scope, and make confident decisions about development.
 
Discovery Summary
Project Roadmap
Prioritized feature list, development phases, milestones, and realistic timeline estimates.

 
Project Roadmap v2
Solution Architecture Business Process Mapping ERD Diagram Discovery Summary Project Roadmap v2

How We Work

8-1
Solution Consultants

Summarising key findings, insights, and next steps.

 
Engineering
Engineers

Translate complex systems into a clear integration roadmap.

 
1-4
Developers

Execute the plan to deliver a scalable solution.

What we
bring to you


With decades of industry and technology expertize, we've developed thousands of solutions across countless industries to learn what works and what doesn’t, so you get guidance rooted in experience, not guesswork.

  • A documented vision for your solution
  • A list of features & requirements, prioritized
  • Architecture plan & tech recommendations
  • UX sketches / wireframes (if applicable)
  • A roadmap with phases, milestones & budget estimate

Your role
in discovery


Discovery is a collaborative process, we bring the technical expertise, and you bring the business insight.

Together, we uncover how work really gets done, identifying what needs to improve, and define what success looks like. We know technology. You know your business.

Your input helps us design the right solution, we’ll need:

  • Subject matter experts who can explain your process, what’s working, and what’s not.
  • The ability to walk through your current systems, reports, and workflows.
  • Stakeholder participation and feedback during key sessions.

Discovery FAQs:

What if I already have requirements?
Perfect, that can speed up discovery. Your requirements serve as the foundation, and we’ll review, validate, and optimize them before building. Discovery continues alongside development to ensure alignment every step of the way.
 
Can discovery happen in alongside development?
We need a solid foundation before we start building. First, we align on what needs to be built, then we plan the work and work the plan.
What happens if things change after discovery?
Change is inevitable, and discovery gives us a clear baseline to adapt quickly. We’re not building for the company you are today - we’re building for the company you’re growing into, with a solution flexible enough to evolve as your business does.
 
How do you charge for discovery?
Discovery is typically a fixed-price engagement based on project complexity. The investment in discovery often saves significantly more in development costs by avoiding rework and scope creep.
 
 
  • "Discovery Done Right"
    "...they have taken great pains to ensure that expectations are clearly set and managed."
    Test
  • "Understanding Our Business First"
    The project and technical team are very sharp and are cogent advisors with domain expertize to help deliver quality deliverables...
    Test
  • "Insightful Suggestions That Stick”"
    She showed tremendous foresight to include things we didn't realize we needed that will ultimately bring tremendous value in meeting our future goals....
    Test
  • "Iterative Feedback, Perfected"
    Sympo did a great job gathering information about what the desired final product would look like and how it should operate....
    Test

Our
Services

 

Let's see if
discovery
is right for your project .

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Let’s talk about
your project

connect@sympo.com
+1 626-917-4888

1050 Lakes Drive, #225
West Covina, California 91790
United States

 

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