Skip to content
Sympo Logo
  • Solutions
  • Services
  • Our Process
  • Case Studies
  • Products
  • About
    • About Sympo
    • FAQs
    • Submit an Inquiry
    • Pets of Sympo
  • Careers
  • Blog
  • There are no suggestions because the search field is empty.
Let's Connect

Our Discovery Process:
From Questions to Clarity:

Before any line of code is written, we help you define your vision, align stakeholders, uncover risks, and build a roadmap.

01.

When You Need Discovery


✅ Improve and modernize your business with an impartial partner who maps workflows and designs solutions.
✅ Your requirements are evolving or complex.
✅ You’re evaluating how new technologies and integrations fit your ecosystem.
✅ You need alignment across teams and stakeholders before development begins.
✅ We bring objectivity, not opinions or agendas.
✅ You want to clarify priorities and requirements before investing in building.
 
02.

What Discovery Gives You


✅ Alignment across teams and a shared vision.
✅ Clear product features and defined requirements.
✅ A prioritized roadmap of what to build first.
✅ Tangible documentation, workflow diagrams, entity relationship diagrams, and business requirements/user stories.
✅ Reduced project risk and smarter investment decisions.
 

Our
Discovery Process

Our Discovery Process Explained at High Level

What You'll Receive
from Sympo


Every discovery ends with a set of tangible deliverables you can leverage to improve the way your teams work

Solution Architecture
Integration recommendations, security considerations, and scalability planning.
 
Sympo Avatar - Green Icon
Business Process Map
Visual maps of your current workflows and a custom, optimised vision for the future.

 
Sympo Avatar - Green Icon
Entity Relationship Diagram (ERD)
A visual database schema showing tables and relationships for your new solution.

 
Sympo Avatar - Green Icon
Discovery Summary & Recommendations
This document acts as your blueprint for moving forward, helping you prioritize features, understand scope, and make confident decisions about development.
 
Sympo Avatar - Green Icon
Project Roadmap
Prioritized feature list, development phases, milestones, and realistic timeline estimates.

 
Sympo Avatar - Green Icon
Sympo Avatar - Green Icon Sympo Avatar - Green Icon Sympo Avatar - Green Icon Sympo Avatar - Green Icon Sympo Avatar - Green Icon

How We Work

Solution Consultants:
Summarising key findings, insights, and next steps.

 

Engineers:
Translate complex systems into a clear integration roadmap

 

Developer:
Execute the plan to deliver a scalable solution.

 
What we
bring to you:
With decades of industry and technology expertize, we've developed thousands of solutions across countless industries to learn what works and what doesn’t, so you get guidance rooted in experience, not guesswork.

  • A documented vision for your solution
  • A list of features & requirements, prioritized
  • Architecture plan & tech recommendations
  • UX sketches / wireframes (if applicable)
  • A roadmap with phases, milestones & budget estimate
Your Role
in Discovery
Discovery is a collaborative process, we bring the technical expertise, and you bring the business insight. Together, we uncover how work really gets done, identifying what needs to improve, and define what success looks like. We know technology. You know your business.

Your input helps us design the right solution, we’ll need:

  • Subject matter experts who can explain your process, what’s working, and what’s not.
  • The ability to walk through your current systems, reports, and workflows.
  • Stakeholder participation and feedback during key sessions.

Discovery FAQs:

What if I already have requirements?
Perfect, that can speed up discovery. Your requirements serve as the foundation, and we’ll review, validate, and optimize them before building. Discovery continues alongside development to ensure alignment every step of the way.
 
Can discovery happen in alongside development?
We need a solid foundation before we start building. First, we align on what needs to be built, then we plan the work and work the plan.
What happens if things change after discovery?
Change is inevitable, and discovery gives us a clear baseline to adapt quickly. We’re not building for the company you are today - we’re building for the company you’re growing into, with a solution flexible enough to evolve as your business does.
 
How do you charge for discovery?
Discovery is typically a fixed-price engagement based on project complexity. The investment in discovery often saves significantly more in development costs by avoiding rework and scope creep.
 
 
  • "Discovery Done Right"
    "The team at Sympo has been diligent in their pursuit of customer satisfaction. From the Discovery, Analysis, Design, and Implementation of our custom application they have taken great pains to ensure that expectations are clearly set and managed."
    Judy Lapp
    XXXX
  • "Understanding Our Business First"
    The project and technical team are very sharp and are cogent advisors with domain expertize to help deliver quality deliverables and apps to HCP's business community. The trade-offs between native Quick Base and Advanced Programming are made clear with pros and cons, costs and benefits provided.
    Paul Agnew
    HCP, Inc.
  • "Insightful Suggestions That Stick”"
    She showed tremendous foresight to include things we didn't realize we needed that will ultimately bring tremendous value in meeting our future goals. She was readily available to meet and discuss challenging opportunities and has shown herself to be a thoughtful and open-minded collaborator.
    Jessica Banks
    The Warranty Group
  • "Iterative Feedback, Perfected"
    At my previous company Sympo was contracted to make some drastic changes to an application we had developed, but didn't have the expertise needed for the changes. Sympo did a great job gathering information about what the desired final product would look like and how it should operate. Over the course of development, they contacted me several times for clarification and also provided draft versions of the software for me to review and provide feedback."
    Andy Abernathy
    TÜV SÜD America

Kick-off & Stakeholder Interviews

xxx

 
User & Business Requirements

xxx
Application Development xxx
Technical Feasibility & Architecture
 xxx
Project Acceptance

xxx

 
Prioritization & Roadmap xxx
Timeline & estimation xxx
Strellson
Design, Photography
green-case
Strellson
Design, Photography
green-case
Strellson
Design, Photography
green-case

Stop fighting with spreadsheets
Start scaling with Quickbase

Stuck with manual processes?
  Custom Quickbase App Development, helping businesses scale and transform
 
Struggling to customize your Quickbase app?
 

Tailored and cohesive online experiences that reflect your identity and workflow
 
Need better reporting or automation?
 

Take advantage of the latest Quickbase features and platform enhancements
 
Integrations not playing nice?
 

Create seamless pipelines, real-time webhooks, and custom, tailored scripts
Build Your App
Laptop Showing Custom Application Development
Badges Single Row
Expert

Quickbase

APP DEVELOPMENT

Leveraging decades of multidisciplinary tech and industry expertise, Sympo develops custom-built solutions for enterprises, SMBs, and startups, offering full-cycle development services tailored to diverse business needs.

Explore Quickbase Apps

Our
Services

 

Let's see if
discovery
is right for your project .

Quickbase QSP Elite Partner Badge
Minority Owned Business Enterprise Badge
Women Owned Business Enterprise Badge

 

Let's see if
discovery
is right for your project .

Quickbase QSP Elite Partner Badge
Minority Owned Business Enterprise Badge
Women Owned Business Enterprise Badge
Fav Icon
Fav Icon

Let’s talk about
your project

connect@sympo.com
+1 626-917-4888

1050 Lakes Drive, #225
West Covina, California 91790
United States

 

Solutions
Services
Our Process
Case Studies
Products
About
Careers at Sympo
FAQs

 

© 2024 All rights reserved Sympo.com

Privacy Policy